Innovation at PnS: Accelerating Impact

Business Intelligence: Transforming data into insights. The PnS Data Practice is the essence of teamwork and drives continuous improvement within the organisation.
Innovation at PnS

Business Intelligence: Transforming data into insights

The PnS Data Practice is the essence of teamwork and drives continuous improvement within the organisation. The team are tasked with driving digital transformation by creating tools for the future that will ensure the business thrives in an increasingly digital world. Significant advances have included the launch and building of Neuron™, our central Business Intelligence and AI platform and the acceleration of HIVE our employee application that has enabled unprecedented reporting from the field from every employee.

Neuron™, the PnS Data eco-system, drives automation across all functions. Neuron™ serves as PnS’ cutting-edge central data hub, designed to aggregate, organise, and enhance pertinent data. Powered by world-class enterprise-grade technology, it seamlessly integrates Artificial Intelligence to provide actionable insights at every touchpoint within our business.

Neuron™ ensures we are capacitated to deliver data impact through various channels, including traditional dashboarding, mobile experiences, and chat interfaces, ensuring critical information is readily available to elevate your brand’s performance. Moreover, Neuron™ offers the flexibility for clients to access data via API interfaces, enabling integration with their preferred dashboarding and analytics tools for a tailored experience.

The evolution of HIVE from an employee engagement and communication tool to a business-critical tool has included the development of several new reporting pillars that allow instant country-wide reporting against time-urgent KPI’s. It has also proven invaluable in facilitating urgent product recalls.

We continue to make strides in Robotic Process Automation (RPA) in our digitisation journey that streamlines processes, repetitive administrative tasks and reporting. A feature of this programme is AI Café, led by our Automation Architect, where staff are encouraged to sign up for a license, learn and build automation into their ways of working, and then share their work with the greater AI community in the business. Impact is accelerated by learnings shared and duplicated nationally.

Meet our Tech Leaders and greater team:

R. Lombard Chief Information Officer at PnS.

Ruan Lombard

Chief Information Officer
Role and mission:
Head of the Technology team, experience includes defining, building, and optimizing best-in-class IT solutions, infrastructure, and operations. Tasked to keep PnS a market leader in terms of technology, BI insights, and efficiency.

W. du Plessis General Manager: Business Intelligence at PnS.

William du Plessis

General Manager: Business Intelligence
Role and mission:
Architect and custodian of Neuron™, the PnS BI platform. Enables performance measurement by closing the gap between business operations and tech. Data to Information to Insights that enable growth and transformation.

T. van der Berg General Manager: Systems at PnS.

Tina van der Berg

General Manager: Systems
Role and mission:
Twenty years retail services and route-to-market experience brought to overseeing the evolution of PnS Platforms and ensuring we continue to meet changing client reporting requirements.

N. Monoyana Business Intelligence Developer at PnS.

Nicholas Mononyane

Business Intelligence Developer
Role and mission:
Drives the operational rhythm of the team, ensuring data integrity and visualisations of the highest standards. Crucial in skills development and coaching.

M. Assimo Gatta Automation Architect at PnS.

Massimo Gatta

Automation Architect
Role and mission:
Robotic Process Automation expert, incorporating Artificial Intelligence and machine learning to solve common business issues. Our expert Chatbot developer using Neuron and other AI and Machine Learning applications.

The PnS Tech Team group photo.

Greater IT Team

Back (left to right): Shaydon Naude, Louisa Teane, Tina van der Berg, Angel Tshinyalani, Ofentse Ntsie, Antoinette Swanepoel, Lorelle Williams, Karabo Maphunye, Lethabo Mogano, Ahmed Mia, Johann Van Niekerk, Tumisang Nakana, Marcus Mashau, Essie Motsisi, Nicholas Mononyane

Front (left to right): William Du Plessis, Dineo Rakabe, Bertha Ratshitanga, Ruan Lombard, Massimo Gatta

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