Business
Intelligence

Technology is the cornerstone of our operation, enabling us to fulfil our clients’ missions and efficiently manage our processes. Its impact, however, extends far beyond this. As the retail landscape evolves, so do we, ensuring the continuous updating of master data—a critical component for success at the shelf. Dynamic integration and refinement of collective data, coupled with the utilisation of interactive intelligence, drive insights and iterative improvement.

Software Platforms

An artificial image of a robot hand and a normal hand reaching out to touch each others finger tip.

All our software platforms seamlessly integrate with Neuron, our centralised data warehouse. Neuron aggregates, organises, and augments data using a blend of business and artificial intelligence, providing invaluable insights that drive our operations forward.


Two staff members standing at a Sensodyne shelf while looking at information on a tablet.

Optimize, our powerful field mobility system, is the heartbeat of operations. Optimize is a vital tool that focuses teams and keeps us connected in real-time. Loaded with core client information, route planning, and critical task lists, Optimize streamlines tracking, ticketing, audit and returns processes, facilitating prompt action.

Optimize offers a selection of modules that can be customised to client requirements. With built-in time and motion evaluation, Optimize ensures efficiency and that impact is delivered where it matters the most.


A person logging into the HIVE app.

Augmenting this system is our proprietary communication app, HIVE, installed on every employee's mobile phone and engineered to be reverse billed so employees use no personal data. HIVE extends our technological capabilities to the operational edge, a feature unmatched in the industry, ensuring every member of our team remains connected and contributes to the collective impact PnS delivers.

In addition to a social platform that keeps our widespread workforce informed and connected to the pulse of the business, HIVE also empowers employees to manage their experience and career, ensuring that they have access to a full suite of employee information and services as well as just in time access to critical operational skilling.


Two work colleagues sitting around a table with a laptop in front of them while they brain storm.

People data, including location, roles, and hierarchies, are maintained with our Evolve system. Evolve integrates with our field systems, ensuring accurate and up-to-date information flows across all operational levels. This integration enhances our ability to manage teams effectively, streamline workforce planning, and support career development, ultimately driving the overall impact and success of our organisation.